Cancellation Policy

  • Cancellations must be requested within the time frame mentioned during booking
  • Some bookings (hotels, packages) may be non-cancellable
  • Cancellation charges may apply depending on vendor policies

Refund Policy

  • Refund eligibility depends on the service provider’s terms
  • Approved refunds will be processed to the original payment method
  • Processing time: 5–10 business days (may vary by bank/payment gateway)

Non-Refundable Cases

Refunds may not be provided in cases such as:

  • Last-minute cancellations
  • No-shows
  • Special discounted or promotional bookings
  • eVouchers and limited-time deals

Partial Refunds

Some services may allow partial refunds after deducting:

  • Cancellation fees
  • Service charges
  • Vendor penalties

How to Request Refund

To request a refund:

All refund decisions are at the sole discretion of ApnaTrip (Platinum Edge Services).